Emergency Grease Trap Service in Richmond

What counts as an emergency

• Sinks or floor drains backing up during service
• Overflow from the trap or interceptor lid
• A health inspector in the building and a trap you know is full
• A sewer backup where grease is the likely cause — and the city is on its way

What happens when you call

You tell us what is under the lid and what is on the floor. We tell you whether it is a pump-out or a line problem, give you a flat emergency price, and give you an arrival window. On arrival: full three-layer evacuation, baffle and outlet check, jetting of the trap outlet if it is restricted, and a dated receipt with gallons removed. If the blockage is past the trap, you will be told so before any hose comes off the truck.

What it costs, honestly

Emergency service runs a multiple of scheduled service — nationally, roughly one and a half to three times, depending on hour and day. That multiple is the price of not having a schedule, and it is the whole argument for one. A kitchen that pumps on the interval the calculator suggests almost never makes this call.

What Richmond expects afterward

The city regulates the grease you discharge, not the date you pump. An emergency caused by a full trap means the trap was over the line for a while before it overflowed. Keep the receipt, and if any grease reached a drain in volume, report it to DPU within 24 hours at (804) 646-3000 — the overflow page walks through it.